Terms & Conditions

By accessing our website at crunchbox786.co.uk or placing an order with Crunch Box 786, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you must not use our website or services.

When you place an order through our website, you are making an offer to purchase our products. All orders are subject to acceptance and availability.

• You must be at least 18 years old to place an order
• All information provided must be accurate and complete
• Prices are subject to change without notice
• We reserve the right to refuse any order
• Order confirmation will be sent via email

We accept various payment methods including credit/debit cards and online payment services.

• All payments are processed securely through third-party payment processors
• Payment must be received in full before order processing
• Prices include VAT where applicable
• You agree not to use fraudulent payment methods

We deliver within our specified delivery areas in Bedford and surrounding areas.

• Delivery times are estimates and not guaranteed
• Minimum order values may apply for delivery
• Delivery charges vary based on location
• Someone must be available to receive the order
• We are not responsible for delays due to incorrect addresses

Due to the nature of food preparation:

• Orders cannot be cancelled once preparation has begun
• Refunds for quality issues must be reported within 24 hours
• Photo evidence may be required for refund claims
• Refunds will be processed within 5-10 working days
• We reserve the right to offer store credit instead of refunds