Last Updated: 20/09/2025

At Crunch Box 786 (“we”, “our”, “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://crunchbox786.co.uk and related services.

By using our website or services, you agree to the terms of this policy.

• Name
   
• Email address
   
• Phone number
   
• Delivery or billing address
   
• Payment details (via secure third-party payment processors)
   
• Information you share in communications (e.g. support requests, feedback, special instructions)
   

• IP address
   
• Browser type and version
   
• Operating system
   
• Pages you visit and actions on our site
   
• Date, time, and duration of visits
   
• Referring/exit pages
   
• Cookie data and analytics
   

We process your information to:

• Process and deliver food orders
   
• Communicate with you (order updates, customer service)
   
• Improve our menu, website, and services
   
• Detect and prevent fraud or misuse
   
• Personalise your website experience
   
• Send promotional content (only if you consent)
   

We rely on these legal grounds under UK GDPR:

• Contract: To fulfil your order or service request
   
• Consent: For marketing and optional cookies
   
• Legitimate Interests: To analyse and improve services, maintain security
   
• Legal Obligation: To comply with regulations
   

We may share your information with:

• Payment processors
   
• Delivery providers
   
• Website hosting and IT service providers
   
• Analytics or marketing providers (with consent)
   
• Legal authorities, where required
   

We ensure all partners meet data protection standards.

We keep your personal information only as long as needed to:

• Complete your order
   
• Maintain customer records
   
• Meet legal and tax obligations
   

After that, data is securely deleted or anonymised.

You have the right to:

• Access the data we hold about you
   
• Correct inaccuracies
   
• Request deletion (“right to be forgotten”)
   
• Restrict or object to processing
   
• Request a copy of your data
   
• Withdraw consent at any time
   
• File a complaint with the ICO
   

To exercise your rights, contact us at info@crunchbox786.co.uk.

We use secure servers, encryption, and restricted access to protect your data. However, no system is fully secure, so we cannot guarantee absolute protection.

Our services are not intended for anyone under 16. We do not knowingly collect data from children.

Our website may include links to third-party sites (e.g. social media, delivery platforms). We are not responsible for their privacy practices.

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.

If you have any questions, please contact us:

📧 info@crunchbox786.co.uk

Last Updated: [Insert Date]

This Cookie Policy explains how Crunch Box 786 uses cookies and similar technologies on https://crunchbox786.co.uk.

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, improve functionality, and analyse performance.

• Strictly Necessary Cookies – Enable core features like order processing and security. These cannot be disabled.
   
• Performance & Analytics Cookies – Help us understand site usage (e.g. via Google Analytics) so we can improve.
   
• Functionality Cookies – Store preferences such as region or menu selections.
   
• Advertising Cookies (if used) – Track effectiveness of marketing campaigns and show relevant ads (only used with consent).
   

Some cookies are set by third parties such as:

• Payment processors
   
• Delivery services
   
• Analytics providers (e.g. Google Analytics)
   
• Social media platforms (e.g. Facebook, Instagram)
   

Please review their policies for more details.

When you first visit our site, you may choose to accept or reject optional cookies.

You can also control cookies in your browser settings:

• Chrome
   
• Safari
   
• Firefox
   
• Edge
   

Please note: disabling cookies may affect site functionality, including checkout.

We may update this Cookie Policy to reflect changes in technology, law, or our practices. Updates will be posted here with a new “Last Updated” date.

For questions about this Cookie Policy, please contact us:

📧 info@crunchbox786.co.uk